Volunteer Skills Organizational Assessment

#ReadyWhen Readiness Resource Hub

Volunteers represent untapped capacity at most events – eager participants who could become your distributed early warning system, your surge logistics support, or your community liaison network. But goodwill without structure creates liability, not capability.

A strategic volunteer training program does three things simultaneously:

  1. Increases your operational resilience by multiplying your eyes and hands across the venue
  2. Creates documented capacity that emergency managers and insurers can recognize and trust
  3. Provides tangible value to volunteers themselves through stackable certifications that enhance their professional development

When someone signs up to volunteer with your organization, they’re demonstrating willingness to invest time in your mission. Meeting that investment with real training transforms casual participants into credentialed assets who return year after year, bringing growing expertise each time.

Suggested Resources

Take the FEMA course IS-244.B Developing and Managing Volunteers (approximately four hours).